Shipping Policy

This Shipping Policy outlines how Cavariohome processes, ships, and delivers orders placed through our online store.

Order Processing Time

All orders are carefully reviewed and processed prior to shipment.

The standard processing time is 1–2 business days. During this period, we verify order details, prepare packaging, and arrange shipment.

Please note that processing time is separate from transit time.

Delivery Time

Once your order has been shipped, the estimated delivery time is 6–9 business days, depending on the destination and logistics conditions.

We currently ship to the following countries:

  • United States

  • France

Delivery times may vary due to factors such as:

  • Weather conditions

  • Customs inspections (where applicable)

  • Carrier delays

  • Peak shopping seasons

Shipping Fees

We maintain a clear and transparent shipping fee structure:

  • Standard shipping fee: $8.99

  • Free shipping for orders of $90.00 and above

  • Orders of $89.99 or below are charged the standard shipping fee

Shipping costs are automatically calculated at checkout before payment confirmation.

Order Tracking

Once your order has been shipped, a tracking number will be sent to you via email.

You may use this tracking number to monitor your shipment status in real time until delivery.

Delivery Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

If a delivery fails due to incorrect address details, additional reshipping fees may apply.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our support team.

We will coordinate with the carrier to investigate the issue and work toward a prompt resolution.

Contact Information

If you have any questions regarding shipping, please contact our customer support team through the details below:

Address: 90 Carl Landi Cir, East Falmouth, MA 02536, United States

Email: team@cavariohome.com

Phone: +1 (617) 240-9518

Customer Service Hours: Monday to Friday, 10:00 AM–7:00 PM (ET)